Privacy Policy
Effective date: [set to launch date]
1. About this policy
This Privacy Policy describes how The Nines Peptides collects, uses, and shares personal information about visitors to our website and customers who place orders with us. It applies to everyone who interacts with our website or our services. The Nines Peptides is operated by The Nines Lab LLC, a California limited liability company. We ship within the United States only.
2. Information we collect and how
We collect personal information directly from you at checkout, email signup, or when you contact us. We collect some information automatically as you use the site, through cookies and server logs. In limited cases we receive information from third parties, such as payment confirmations and carrier delivery updates.
The categories we collect include identifiers such as name, email, shipping and billing address, and IP address; commercial information such as orders, returns, and transactions; payment information such as billing details, but not card numbers; internet activity such as pages viewed, browser type, and referring URL; approximate geolocation drawn from your IP address; and inferences drawn from your interactions with the site.
We do not knowingly collect information from anyone under 21. Our site requires age verification at entry and at checkout.
3. How we use your information
We use your information to process orders, payments, and shipping; to provide customer service and respond to inquiries; to send order confirmations, shipping notifications, and account emails; to send marketing emails to customers who have opted in; to maintain website security and prevent fraud; to comply with legal obligations; and to improve the website through analytics.
4. Who we share it with
We share personal information only with service providers who help us operate the business, including payment processors, shipping carriers, email marketing platforms, analytics providers, shipping protection providers, fraud prevention services, and legal and accounting advisors. We may also disclose information when required by law or to protect our rights. We do not sell your personal information for money.
5. Cookies and analytics
Our website uses cookies and similar technologies to keep the site functioning, remember your cart, and understand how visitors use the site. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
6. Do Not Track and Global Privacy Control
Some browsers send Do Not Track signals. There is no common industry standard for responding to them, so our site does not respond to Do Not Track signals at this time. We do honor recognized Global Privacy Control signals as a request to opt out of the sharing of your personal information.
7. Your privacy choices
You may review or update your account information, unsubscribe from marketing emails using the link in any email, and ask us to correct or delete the personal information we hold about you. To make a request, email customerservice@theninespeptides.com. We will respond within the time required by applicable law.
California residents have additional rights under California privacy law, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell personal information for money. You can exercise these rights using the contact below, or the Do Not Sell or Share My Personal Information link in our footer.
8. Data retention
We keep personal information only as long as needed to fulfill the purposes described in this policy, to meet legal and accounting requirements, and to resolve disputes.
9. Children
Our website and products are not directed to anyone under 21, and we do not knowingly collect information from minors.
10. Changes to this policy
We may update this policy from time to time. The effective date above reflects the most recent revision. Material changes will be posted on this page.
11. Contact
For any privacy question or request, email customerservice@theninespeptides.com.